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Rethinking Work: Jerks at Work

Join NYU SPS Human Capital Management Department Chair, Dr. Anna Tavis, as she welcomes Dr. Tessa West, Professor of Psychology at NYU and author of Jerks at Work, back to the Rethinking Work series!

Following from her last appearance on Rethinking Work to discuss her newest book, Job Therapy, Dr. West returns to chat about her first book, Jerks at Work.

From open floor plans and Zoom calls to Slack channels, the workplace has changed a lot over the years. But there's one thing that never changes: you'll always encounter jerks. Jerks at Work is the definitive guide to dealing with—and ultimately breaking free from—the overbearing bosses, irritating coworkers, and all-around difficult people who make work and life miserable.

Social psychologist Tessa West has spent years leveraging science to help people solve interpersonal conflicts in the workplace. What she discovered is that most of our go-to tactics don't work because they fail to address the specific motivations that drive bad behavior. In this book, she takes you on a rollicking deep dive of the seven jerks you're most likely to encounter at the office, drawing on decades of original research to expose their inner workings and weak points—and ultimately deliver an effective game plan for stopping each type before they take you down with them.

 

ABOUT TESSA WEST

Dr. Tessa West is Professor of Psychology at New York University, where she is a leading expert on the science of social relationships. Her academic research and writing for the media focuses on how to improve communication between employees, bosses, and hiring professionals across workplace settings. She has over 100 academic publications and is a regular contributor to the Wall Street Journal. Her work has been covered by Scientific American, the New York Times, Financial Times, The Guardian, CNN, CNBC, ABC World News, TIME, Bloomberg, HBR, Fast Company, and the US Supreme Court. Her first book Jerks at Work published to rave reviews.

DATE APRIL 24, 2025
TIME 4PM-5PM EST
Contact sps.hcm@nyu.edu
DATE APRIL 24, 2025
TIME 4PM-5PM EST
Contact sps.hcm@nyu.edu

Join NYU SPS Human Capital Management Department Chair, Dr. Anna Tavis, as she welcomes Dr. Tessa West, Professor of Psychology at NYU and author of Jerks at Work, back to the Rethinking Work series!

Following from her last appearance on Rethinking Work to discuss her newest book, Job Therapy, Dr. West returns to chat about her first book, Jerks at Work.

From open floor plans and Zoom calls to Slack channels, the workplace has changed a lot over the years. But there's one thing that never changes: you'll always encounter jerks. Jerks at Work is the definitive guide to dealing with—and ultimately breaking free from—the overbearing bosses, irritating coworkers, and all-around difficult people who make work and life miserable.

Social psychologist Tessa West has spent years leveraging science to help people solve interpersonal conflicts in the workplace. What she discovered is that most of our go-to tactics don't work because they fail to address the specific motivations that drive bad behavior. In this book, she takes you on a rollicking deep dive of the seven jerks you're most likely to encounter at the office, drawing on decades of original research to expose their inner workings and weak points—and ultimately deliver an effective game plan for stopping each type before they take you down with them.

 

ABOUT TESSA WEST

Dr. Tessa West is Professor of Psychology at New York University, where she is a leading expert on the science of social relationships. Her academic research and writing for the media focuses on how to improve communication between employees, bosses, and hiring professionals across workplace settings. She has over 100 academic publications and is a regular contributor to the Wall Street Journal. Her work has been covered by Scientific American, the New York Times, Financial Times, The Guardian, CNN, CNBC, ABC World News, TIME, Bloomberg, HBR, Fast Company, and the US Supreme Court. Her first book Jerks at Work published to rave reviews.